At JTOCand CIS Ltd., we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us at JTOC.com ® Internet web site. This Privacy Statement describes the personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.
What personally identifiable information does JTOC request?
We collect personally identifiable information that you voluntarily provide to us when you register on the site, complete an application, request a catalog, place an order, enroll in a promotional or rewards program, give us a telephone call or send us a letter or e-mail. This personally identifiable information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information.
In addition, when you choose to participate in voluntary programs we offer, we may need to collect other personally identifiable information, social security number, and/or employment data, in order to further process your request. After submitting this information, we do not share it with any third parties. We also may ask your age when you elect to participate in various promotional activities we offer. This is done only to verify that you are of an age legally required to participate. We do not store, process or otherwise use information relating to your age.
You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information to process your orders or to send you offers or information that you request.
What about web site "cookies"?
How does JTOC use personally identifiable information about me?
The personally identifiable information that you voluntarily provide to us will be used to process your orders, and may be used to identify you within our systems. We may use your email address to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information.
With whom might JTOC share personally identifiable information about me?
We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time the information is collected.
We contract with third parties to provide specific products or services to you. For example, we use a credit card company to process credit card applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card; an outside shipping company to ship orders; and we use outside service providers to operate our web site and to send e-mails to customers and prospective customers. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization.
We may share your personally identifiable information within the JTOC family of businesses - including our retail, mail-order catalog, and online operations - in order to send you information and to cater to your shopping preferences.
We enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to JTOC customers. We may share non-identifiable aggregated information with these companies, and, in addition, we may provide them with mailing address information so that they may extend offers to you. We will not disclose your e-mail address, telephone number, or credit card account information for these purposes.
We use third-party advertising technology to serve ads when you visit our site and sites upon which we advertise. This technology uses information about your visits to the JTOC' site and the sites upon which we advertise, (not including your name, address, or other personal information), to serve our ads to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. In addition, we use web beacons, provided by our ad-serving partner, to help manage our online advertising. These web beacons enable our ad server to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to our site. This information we collect and share through this technology is not personally identifiable.
Does JTOC conduct special programs that use personally identifiable information?
We occasionally conduct surveys, contests, or other promotional programs that involve the collection of personally-identifiable information, and we may send promotional emails to such participants from time to time. Participation in these programs is completely voluntary, so that you have a choice whether to disclose the requested information without limiting your ability to place orders for products and services. Information requested may include contact information (such as name and shipping address), and demographic information (such as gender, zip code, or age). Contact information will be used to notify participants of the outcome of such promotions. Survey information may be used or disclosed for purposes of monitoring or improving the performance of our retail, catalog, or web site operations.
We generally do not collect information through our web site from children under age 14. If we conduct a special online program that is open to children, children under age 14 will be permitted to participate only with the consent of a parent or guardian or will otherwise be given the opportunity to participate without the need to provide personally identifying information.
How can I limit the use and sharing of personally identifiable information about me?
You may decline to receive promotional e-mail from us. Every promotional e-mail we send contains instructions and an Internet link to opt out of future e-mail promotions. You may also opt out of promotional e-mails by sending an e-mail request to support@JTOC.com.
To obtain information about having your name and home address removed from marketing mailing lists on a national basis, you may contact the Direct Marketing Association at www.the-dma.org.
This Privacy Statement was posted on April 15, 2010. We reserve the right to change our data practices from time to time. The current Privacy Statement will always be posted online at http://www.JTOC.com/privacy. If we revise our Privacy Statement, you may decline to permit us to use your personally identifiable information under the new policy by notifying us as described above.
How is my personally identifiable information protected?
We have implemented numerous safeguards to reasonably and adequately protect personally-identifiable information.
Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
When personally-identifiable information is collected through our web site, the transmission is encrypted using industry-standard Secure Socket Layer ("SSL") technology and sensitive information such as credit card numbers or account information is encrypted for further protection.
How may I contact JTOC?
If you have any questions about our handling of personally-identifiable information, please e-mail us at support@JTOC.com. Alternatively, you may write to us at JTOC Direct Marketing Services, 173 A Sears Ave, Louisville, KY 40207.
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